Terms and Conditions for bestantigua.com
Best Antigua is presented to you the viewer as is.
We are here to benefit you by way of information and to help advertise the island's quality and services etc. We simply opearate as an agent or fixer if you like through our connections and relationships.
Privacy and the use of Cookies
We don't use cookies to identify you personally on our website. We use normal anonymous use of cookies and your use of the website implies your agreement for us to set anonymous cookies. Google analytics is placed on our website alongside most other websites online. We cannot identify you and we don't sell any data gathered we use it for making the website better. In all intents and purposes we don't know who you are but we can see some things like what device you used and where you were located in the world.
GDPR
We hold your basic data with respect to bookings made on the site as long as we need to for our legitimate interest. If you subscribe to a newsletter you will always be given an explicit opt in checkbox you must accept. You can automatically and easily unsubscribe in the newsletter you receive. We do not share any personal data with any 3rd party at all. If you would like to know what data we hold or be removed entirely then send an email via our contact us page with your request. Please see our full GDPR compliance page.
Advertising
If you advertise with us then we will operate on a date basis for the renewal (yearly monthly etc) and we will contact you to see if you would like to renew. We will not auto renew your advertising. See more on advertising with Best Antigua.
Tour Cancellations
If you make a booking with us we take a deposit via paypal for your protection. We do not offer refunds of a deposit in the event that you cancel no matter how far in advance as we will already have taken the time to make the booking. We will consider a refund on cancelation if you have unusually booked very far into the future and paid in full. We will be reasonable but require some payment for our time and booking efforts.
It is very rare for any tour or transfer to cancel from our side. If we are at fault for a missed transfer or booking or tour we will take steps to right the situation which in the case of our fault is a full refund of the missing part of the service pro rata.
Car Rental Cancellations
It can be difficult for us to rent out a car that has been booked out so we have the following refund policy for our car rentals.
Please note the option to hold a credit as an alternative to a refund if you have to cancel due to a reason but want to travel in future.
Transfer Cancellations
Please note the option to hold a credit as an alternative to a refund if you have to cancel due to a reason but want to travel in the future. This helps keep our overall prices down.
Less than 2 days before travel - full refund minus card fees and $20 cancellation fee.
We take every opportunity to be accurate in our information on the website however there may be inaccuracies over time.
EAOE
